Comments based on the Specified Commercial Transaction Act

Seller OMGEN
Director of operations JUNYA WATABE
Location 8550 W DESERT INN RD #102166 LAS VEGAS NV 89117
Phone number +81 3-6304-6261
Contact Us Please contact us via the "Inquiry form" or by emailing us at info@3stepsdna.com.
Fees required in addition to the cost of the product Shipping is free.
How to order Application via the Internet.
Payment method

Credit cards

<Credit cards accepted>

  • VISA
    VISA
  • Master Card
    Master Card
  • Diners Club
    Diners Club
  • JCB
    JCB
  • AMERICAN EXPRESS
    AMERICAN EXPRESS
Due date for payment Kit is sent upon payment of the testing fee.
Delivery time Immediate shipment after payment.
How to cancel Refunds within 3 days of payment.
We will refund the payment amount after deducting a prescribed handling charge (3,000 yen).
Flow from application to test results
  • After application via the internet, we will mail you a collection kit.
  • After the client has taken a sample using the collection kit, it is sent back to us and we begin investigation once it arrives.
  • Once the investigation is over, we will email you.
  • Access the homepage listed in the email and log in with the ID and password you set when you applied *1, and you can view the results *2.
  • *1<Caution>If you forget your password, please go through the password re-issuing process. We have a reminder function.
    Please understand that we cannot tell you the password even if you contact us.
  • *2<Caution>You will need Adobe Acrobat Reader plug-in for the report since the result will be displayed as a PDF file.
Handling of DNA information The company will not disclose your precious personal information to a third party without your permission under any circumstances.
Please refer to our privacy policy for more information on this matter.